Hello, I had * cards which were apparently with Synchrony Bank. The cards were Rooms to...

GetHuman-swetnot's customer service issue with Synchrony Bank from August 2018

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Hello, I had * cards which were apparently with Synchrony Bank. The cards were Rooms to Go, Belks and Discount Tire. I did not know the Belks card was with this bank. I did not pay late and when there was a balance, it was paid off quickly. *Per customer support, due to them not being used in a while, they were all closed. However, letters were sent stating otherwise.*Closing accounts effects the credit score. If you are going to close an account due to it not being used, at least give a heads up to give the owner a chance to use it to keep it open. **I would like my accounts reestablished, please. I could understand if my payment history with you all was terrible, but this is not the case.**Thanks,*Baretta Williams
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Synchrony Bank

Customer service issue
Reported by GetHuman-swetnot
Aug 28th, 2018 - 10 mons ago
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Timeline
GetHuman-swetnot started working on this issue
Aug 28th, 2018 8:09pm
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Aug 28th, 2018 8:09pm
GetHuman-swetnot indicated the issue is not fixed yet.
Aug 28th, 2018 8:10pm