GetHuman-mleppert's customer service issue with SwagBucks from June 2018
Help with my SwagBucks issue
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Waiting to see what went wrong with our suggestion for how to get SwagBucks help.
The issue in GetHuman-mleppert's own words
redeem Swagbucks for a Walmart gift card ... My name is Mark Leppert. Since about Mark, I have not been receiving links to my Rewards (always Walmart cards). I redeem. I wait. I go through "Charlie" - I reply I need a link. No link appears. I put a request through Compliance and wait for a very long time. My last Gift Card has taken over a month and still no link. Swagbucks are piling up in my account and I cannot access them at all. I try to have only one gift card outstanding as more than one is VERY confusing. Please help me get my GC Links. Thank you so much.
This is happening again and again and again, every single time I redeem a reward.
Figuring out just why I am not getting my links (it's NOT my email, I checked dozens of times in ALL folders)*Figuring out why the Resend link button is not working for me.*Acknowledging this problem and talking to me about it, because I am experiencing it on a continual basis. For instance, I ordered * Gift Cards yesterday. I have yet to receive any email verifying my actions.
A long time, and I am otherwise very happy and pleased to use Swagbucks.
Just going through the system again and again and again, and it's very frustrating because it NEVER works until I can access a human being - and then, they do fix it.
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