I was unaware of the maximum response of *** participants using the free survey. *** pe...

GetHuman2232023's customer service issue with SurveyMonkey from February 2019

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The issue in GetHuman2232023's own words
I was unaware of the maximum response of *** participants using the free survey. *** people have responded and I cannot access the last ** people unless I upgrade to an annual subscription. I am leaving the business next month and therefore, do not have budget nor authority for an annual subscription (apparently we already have a plan with you which I was unaware of for the European Communications team). How can I access the data for the remaining ** people? Is it possible to pay a one month subscription to access the date?
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SurveyMonkey

Customer service issue
Reported by GetHuman2232023
Feb 18th, 2019 - 8 mons ago
I have an issue with SurveyMonkey too
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Seen by 4 customers so far
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GetHuman2232023 started working on this issue
Feb 18th 1:24pm