I left my job but still had the Survey Monkey on auto renew which I had not realized. I...

GetHuman-mjonesha's customer service issue with SurveyMonkey from February 2019

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The issue in GetHuman-mjonesha's own words
I left my job but still had the Survey Monkey on auto renew which I had not realized. I have not used the account in over a year theeedoew I don’t remember by login or password. **I am requesting that the payment be reversed from my credit card. **My name is Michelle Harvey. I was listed with ONA. *I think my email was HNHBCCACBUP@ona.org**This is very urgent as I do not have the money to pay for this.
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SurveyMonkey

Customer service issue
Reported by GetHuman-mjonesha
Feb 15th, 2019 - 8 mons ago
I have an issue with SurveyMonkey too
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Seen by 7 customers so far
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GetHuman-mjonesha started working on this issue
Feb 15th 1:20pm