Hi,**My name and contact information*Priscilla V. Loanzon, EdD, RN, CHSE*Director of Si...

GetHuman1031245's customer service issue with SurveyMonkey from August 2018

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Hi,**My name and contact information*Priscilla V. Loanzon, EdD, RN, CHSE*Director of Simulation Education*Center for Advanced Medical Simulation (CAMS)*Suite * G - ***Mount Sinai West- Mount Sinai St. Luke’s Hospitals***** Tenth Avenue*New York, NY ******Office: ***-***-********-***-*****E-mail Address: *****@***.com**I would like to follow up an unresolved*unattended transaction renewing our Survey Monkey Advantage Plan. Despite many attempts to contact Kerry Schenck*Product Specialist ***.***.****, Kerry had not gotten back to us. It's over a month now since Dione Edwards, Mount Sinai Accounts Payable Expediter, had completed all the requirements to renew our account:*Invoice ******** PO ******* paid and mailed today, SLR check ******* $***.**, the remit address is ***** Collections Center Drive, Chicago, IL, *****-***** *Please expedite this urgent request. Thank you for your immediate attention to this urgent request.
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SurveyMonkey

Customer service issue
Reported by GetHuman1031245
Aug 24th, 2018 - 4 mons ago
I have an issue with SurveyMonkey too
Fixed
Seen by 7 customers so far
Similar issue to 162 others
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GetHuman1031245 started working on this issue
Aug 24th 1:55pm
GetHuman1031245 shared this issue with others over email
Aug 24th 2:04pm
GetHuman1031245 indicated the issue is not fixed yet.
Aug 24th 2:58pm
GetHuman1031245 indicated the issue is not fixed yet.
Aug 24th 2:58pm
GetHuman1031245 indicated the issue is not fixed yet.
Aug 24th 2:59pm