PLEASE help me resolve this matter SOON! Abundant Life School, ***.***.****.

GetHuman913096's customer service issue with SurveyMonkey from July 2018

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The issue in GetHuman913096's own words
There is a Survey Monkey charge for $*** on an employee's credit card. He is no longer with our company, Abundant Life School. How could that charge have happened if he is no longer with us and we have cancelled his card? Please issue us a credit. When you email me I will give you the card number.******@***.com
We want a credit to this account, for $***.
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SurveyMonkey

Customer service issue
Reported by GetHuman913096
Jul 24th, 2018 - 10 mons ago
I have an issue with SurveyMonkey too
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Seen by 14 customers so far
Similar issue to 115 others
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Timeline
GetHuman913096 started working on this issue
Jul 24th, 2018 7:24pm
GetHuman913096 indicated the issue is not fixed yet.
Jul 30th, 2018 2:42pm
GetHuman913096 indicated the issue is not fixed yet.
Jul 30th, 2018 2:46pm