I recently stayed at the super * in Collinsville IL I was there for a week and checked...

GetHuman-willur's Overcharge/Strange charge issue with Super 8 from September 2019

Help with my Super 8 issue
First: share to improve GetHuman-willur's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-willur may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-willur's own words
I recently stayed at the super * in Collinsville IL I was there for a week and checked out on the **th of September when I got my bill for *** witch was expected but the *** dollar charge I also got the same day for a smoking deposit when I was in a smoking room was it I talked to the manager Elaine over the phone but she told me I could pay it and stay or I could pay it and be evicted. Now I'm a out of town worker so I guess she felt like I had no choice but I instantly went and pack up all my luggage and left. When I got home *** miles away and ** hrs I called my bank and disputed that charge then yesterday ******* I checked my account and saw another bill for another *** dollars so I called Peggy at the super * in Collinsville and she informed me that I was charged that on the **th of September when clearly I wasn't there on the **th i was home by then I'm am so disappointed with these charges I've been billed *** for a * day stay for the worst hotel room I've ever been in and I'm so tired of talking to someone who doesn't care what I say she's going to do what she wants when she wants and however she wants. Now I've filled a complaint with my bank and I have pictures of the room I was in I feel the *** for the week was more than enough and I'd like my ***.** and my ***.** issued back in my bank and I would like for her to stop charging my account when ever she wants. Now my name is William Simmons and my phone number is ********** so I'd like this matter resolved asap thanks a bunch

GetHuman-willur did not yet indicate what Super 8 should do to make this right.

How GetHuman-willur fixed the problem

We are waiting for GetHuman-willur to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Super 8's attention and get better help faster. Tap below to get started.
Having Super 8 issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Super 8

Overcharge/Strange charge issue
Reported by GetHuman-willur
Sep 21st, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 73 others
0 customers following this


GetHuman-willur started working on this issue
Sep 21st, 2019 3:24am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies