I recently stayed at the super * in Collinsville IL I was there for a week and checked...

GetHuman-willur's Overcharge/Strange charge issue with Super 8 from September 2019

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The issue in GetHuman-willur's own words
I recently stayed at the super * in Collinsville IL I was there for a week and checked out on the **th of September when I got my bill for *** witch was expected but the *** dollar charge I also got the same day for a smoking deposit when I was in a smoking room was it I talked to the manager Elaine over the phone but she told me I could pay it and stay or I could pay it and be evicted. Now I'm a out of town worker so I guess she felt like I had no choice but I instantly went and pack up all my luggage and left. When I got home *** miles away and ** hrs I called my bank and disputed that charge then yesterday ******* I checked my account and saw another bill for another *** dollars so I called Peggy at the super * in Collinsville and she informed me that I was charged that on the **th of September when clearly I wasn't there on the **th i was home by then I'm am so disappointed with these charges I've been billed *** for a * day stay for the worst hotel room I've ever been in and I'm so tired of talking to someone who doesn't care what I say she's going to do what she wants when she wants and however she wants. Now I've filled a complaint with my bank and I have pictures of the room I was in I feel the *** for the week was more than enough and I'd like my ***.** and my ***.** issued back in my bank and I would like for her to stop charging my account when ever she wants. Now my name is William Simmons and my phone number is ********** so I'd like this matter resolved asap thanks a bunch

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Super 8

Overcharge/Strange charge issue
Reported by GetHuman-willur
Sep 21st, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 73 others
0 customers following this

Timeline

GetHuman-willur started working on this issue
Sep 21st, 2019 3:24am