My name is Steve Hutchinson and I called yesterday and spoke with a young lady about th...

GetHuman1639799's customer service issue with Super 8 from November 2018

6 views
 | 
26 similar
 | 
0 following
Help with my Super 8 issue
Next: our robot will wait on hold for GetHuman1639799 to get a Super 8 rep on the line!
Always use the GetHuman Phone tocall Super 8. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1639799's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1639799 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1639799's own words
My name is Steve Hutchinson and I called yesterday and spoke with a young lady about the super * in Springdale Ohio. They charged my card for extra night without my fiance or my permission. The customer service rep called the hotel and they hung up on her, the people at the hotel are claiming booking.com made this charge which they did not. The card used was in my fiance's name which is Lauren Ann Bauer and she used a PNC debit card. The hotel has stolen $**.** from us and we have very little money to start with so little money in fact we had to sleep in our car last night due to the hotel doing this to us. We are begging you for your help on this matter please. The charge was made on November **th, **** (Saturday) we asked if it was a charge they said no it's a hold by the bank , the bank rightfully denied this and we asked if we could stay and was told no we had to vacate unless we wanted to pay the money again. please help us with this matter. you may contact me at my email address *******@***.com or may call my cell phone @ ***-***-**** Thanks.*Steve Hutchinson
GetHuman1639799 did not yet indicate what Super 8 should do to make this right.
I have an issue with Super 8 too
How GetHuman1639799 fixed the problem
We are waiting for GetHuman1639799 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Super 8's attention and get better help faster. Tap below to get started.
Having Super 8 issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1639799 fixes it.
This email address isn't valid

Super 8

Customer service issue
Reported by GetHuman1639799
Nov 27th, 2018 - a yr ago
I have an issue with Super 8 too
Not resolved
Seen by 6 customers so far
Similar issue to 26 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1639799 started working on this issue
Nov 27th, 2018 7:48pm