I received a Subaru e-mail regarding software update on my ascent. Attempted to update...

GetHuman-dqinpa's customer service issue with Subaru from December 2019

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The issue in GetHuman-dqinpa's own words
I received a Subaru e-mail regarding software update on my ascent. Attempted to update using our wi-fi but it didn't work. My phone is hooked to wi-fi but wi-fi didn't work for software update in my car though phone works with wi-fi. What now?*Can I download update onto a stick and then plug it into my car to update? Will that work?

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Customer service issue
Reported by GetHuman-dqinpa
Dec 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 164 others
0 customers following this


GetHuman-dqinpa started working on this issue
Dec 9th, 2019 11:26pm

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