Hello, I had a hair appt scheduled for ******** at **:**am on StyleSeat. I cancelled th...

GetHuman-wlfletch's Refund a Charge issue with StyleSeat from October 2019

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The issue in GetHuman-wlfletch's own words
Hello, I had a hair appt scheduled for ******** at **:**am on StyleSeat. I cancelled the appt around **:**am on ********. Upon cancellation I was notified that my card used to make the reservation would be charged $**.**, **% of the service because of a late cancellation. I understand it says on the website that cancellations not made within ** before the appt would be subject to a cancellation fee, however I canceled more than **hrs before my appt...so why am I still being charged a fee? Less than **hrs before the appt would have been anytime after **:**am on ********. I do understand that ******** is the business day before but that’s not what the policy says, it clearly says you must cancel **hrs in advance, which I did. Is there any way to stop this charge from my account? Thank you.

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StyleSeat

Refund a Charge issue
Reported by GetHuman-wlfletch
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 719 others
0 customers following this

Timeline

GetHuman-wlfletch started working on this issue
Oct 21st, 2019 5:37pm
GetHuman-wlfletch indicated the issue is not fixed yet.
Oct 21st, 2019 9:42pm
GetHuman-wlfletch indicated the issue is not fixed yet.
Oct 22nd, 2019 1:43am

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