I have the wrong and outdated email address for my stripe account and cannot access any messages to it. Need to change email address.
GetHuman-petegera's customer service issue with Stripe from October 2018
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Help with my Stripe issue
GetHuman-petegera's next move: find and follow the right step-by-step guide.
Stripe doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-petegera will need to dig through the advice provided by Stripe, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-petegera can let us know if they help or not.
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Before contacting them, items GetHuman-petegera may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-petegera's own words
I was trying to update and change the email address used for my stripe account. The current one I can no longer access any messages from. So I cannot receive the verification email you send to prove it is me to then open up my account. ... The current email address used for my stripe account is no longer working nor can I access any messages from it. **I need to change the email address.**Problem is, I cannot receive the verification email that is being sent to prove that it is me.
Could you please help me access my account so I can update my email address so I can claim the purchases that were made on my website.
I am a first time user of Stripe and looks like I made a rookie mistake.
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