My account was charged twice

GetHuman819045's customer service issue with Stream Energy from June 2018

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The issue and preferred resolution, in GetHuman819045's own words:
The problem I ran into: My account was charged twice
I trust that Stream Energy will make this right and come up with a resolution that is fair.
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Stream Energy

Customer service issue
Reported by GetHuman819045
Jun 25th, 2018 - 2 mons ago
I have an issue with Stream Energy too
Not resolved
Seen by 2 customers so far
Similar issue to 110 others
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Items needed
Account Name
Account number
Service Address
Service phone number
Last 4 of Social Security Number
Timeline
GetHuman819045 started working on this issue
Jun 25th 5:47pm