I had previously by accident ordered * straight phones and * phone plans on December...
GetHuman5837754's customer service issue with Straight Talk from March 2021
Help with my Straight Talk issue
First: share to improve GetHuman5837754's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5837754 may need:
Phone number, Address on account, and Name on account
The issue in GetHuman5837754's own words
I had previously by accident ordered * straight phones and * phone plans on December **,****. I returned the phones by FedEx on December **, ****. I have yet to get my full refund. I have called ** times to get this issue resolved but no luck. I have proof of the amount owed, the employee (straight talk) C. McGuire in fact signed for the returned devices. Why should any refund take over * months, I feel as if I have been robbed and taken advantage of this company. No customer should have to call for * months straight with an unresolved issue. I do NOT want to have to hire a lawyer but I'm out of options. I want my refund now. It's a shame that a billion dollar company steals from individuals. If I could, in which, I may insist of getting a conference meeting with the news to get this on air. If you have taken advantage of me, how many others have been taken advantage of?!? I will take a stand and see to it that I get my full refund.
GetHuman5837754 did not yet indicate what Straight Talk should do to make this right.
I have an issue with Straight Talk too
How GetHuman5837754 fixed the problem
We are waiting for GetHuman5837754 to fix the problem and share the solution with the rest of us customers.
Please help with my Straight Talk issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Straight Talk customer problems.