I had previously by accident ordered * straight phones and * phone plans on December...

GetHuman5837754's customer service issue with Straight Talk from March 2021

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The issue in GetHuman5837754's own words
I had previously by accident ordered * straight phones and * phone plans on December **,****. I returned the phones by FedEx on December **, ****. I have yet to get my full refund. I have called ** times to get this issue resolved but no luck. I have proof of the amount owed, the employee (straight talk) C. McGuire in fact signed for the returned devices. Why should any refund take over * months, I feel as if I have been robbed and taken advantage of this company. No customer should have to call for * months straight with an unresolved issue. I do NOT want to have to hire a lawyer but I'm out of options. I want my refund now. It's a shame that a billion dollar company steals from individuals. If I could, in which, I may insist of getting a conference meeting with the news to get this on air. If you have taken advantage of me, how many others have been taken advantage of?!? I will take a stand and see to it that I get my full refund.

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Straight Talk

Customer service issue
Reported by GetHuman5837754
Mar 13th, 2021 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 4739 others
0 customers following this

Timeline

GetHuman5837754 started working on this issue
Mar 13th 5:25am