I would like my remaining unlimited talk and text and remaining data put back on my phone

GetHuman5131687's customer service issue with Straight Talk from August 2020

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The issue in GetHuman5131687's own words
Get credit for my purchase, have my phone back on, and enjoy my service like everyone else ... I purchased a straight talk $** unlimited talk and text and *gb data for ** days. This was on Aug *nd ****. And my phone is off. ***)***-**** *****@***.com
Imagine buying a new phone, excited to finally be able to be cool like the other adults, you pay for service, and go through the process of making sure everything worked with an agent, ...... And * days later, they cut your phone off, and you can't even contact them on the phone because it's only for Emergency Calls
Please add Unlimited Talk and Text with *gb Data ***)***-**** Shawn Denardo Pin*****. IMEI ***************. SIM ********************
I have lived Straight Talk since they first came out, telling all my friends about cutting the leash, and being free. No contracts, no credit check, NO B.S. .
Turned phone on and off, reset internet, tried calling in to customer service
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Straight Talk

Unlimited talk and text with *gb data for ** days
Customer service issue
Reported by GetHuman5131687
Aug 4th, 2020 - 2 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 3936 others
0 customers following this
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GetHuman5131687 started working on this issue
Aug 4th, 2020 8:57pm