I just bought the TCL A*X from Walmart. Got home set it up did one system update no pro...

GetHuman-lentzs's customer service issue with Straight Talk from December 2019

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The issue in GetHuman-lentzs's own words
I just bought the TCL A*X from Walmart. Got home set it up did one system update no problem. Later that same day today December **th same day I bought the phone it says it needs another system update so I do it. The **** phone comes back on says try again or factory reset so of course i try again. Nope I end up having to factory reset my brand new phone. Now I would like for someone to be able to tell new why this happened. That would be greatly appreciated if someone could get back to me very soon because this is ********.

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Straight Talk

Customer service issue
Reported by GetHuman-lentzs
Dec 27th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4851 others
0 customers following this

Timeline

GetHuman-lentzs started working on this issue
Dec 27th, 2019 8:54am