I've had an issue retrieving my voicemail for a week now. My first contact was last wee...

GetHuman3770174's customer service issue with Straight Talk from October 2019

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The issue in GetHuman3770174's own words
I've had an issue retrieving my voicemail for a week now. My first contact was last week and I was told the password had to be reset, etc, etc. I was told they had reset the voicemail and then I could reset my password. Didn't work!!!! Then during the weekend I spoke to someone else in customer service and finally was told that AT&T had some outage issues in WNC and that was why I could not retrieve my voicemails! My issue now is that I still can't retrieve my voicemails* I was under the impression that straight talk operated off several different towers* and finally, if I'm not getting all the service I'm paying for then I think I deserve some kind of discount!!!! If this problem does not resolved soon I will be forced to changing service provider. My name is Barbara Starr, ***-***-****, *** Rolling Acres Trail, Franklin, NC *****

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Straight Talk

Customer service issue
Reported by GetHuman3770174
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 12963 others
0 customers following this

Timeline

GetHuman3770174 started working on this issue
Oct 15th, 2019 5:19pm
GetHuman3770174 indicated the issue is not fixed yet.
Oct 15th, 2019 5:21pm
GetHuman3770174 indicated the issue is not fixed yet.
Oct 15th, 2019 5:21pm
GetHuman3770174 indicated the issue is not fixed yet.
Oct 15th, 2019 5:21pm
GetHuman3770174 indicated the issue is not fixed yet.
Oct 15th, 2019 5:21pm
GetHuman3770174 indicated the issue is not fixed yet.
Oct 15th, 2019 5:21pm
GetHuman3770174 indicated the issue is not fixed yet.
Oct 15th, 2019 5:22pm
GetHuman3770174 indicated the issue is not fixed yet.
Oct 15th, 2019 5:22pm