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I've had an issue retrieving my voicemail for a week now. My first contact was last wee...

GetHuman3770174's customer service issue with Straight Talk from October 2019

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The issue in GetHuman3770174's own words

I've had an issue retrieving my voicemail for a week now. My first contact was last week and I was told the password had to be reset, etc, etc. I was told they had reset the voicemail and then I could reset my password. Didn't work!!!! Then during the weekend I spoke to someone else in customer service and finally was told that AT&T had some outage issues in WNC and that was why I could not retrieve my voicemails! My issue now is that I still can't retrieve my voicemails* I was under the impression that straight talk operated off several different towers* and finally, if I'm not getting all the service I'm paying for then I think I deserve some kind of discount!!!! If this problem does not resolved soon I will be forced to changing service provider. My name is Barbara Starr, ***-***-****, *** Rolling Acres Trail, Franklin, NC *****

GetHuman3770174 did not yet indicate what Straight Talk should do to make this right.

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Since I switched to straight talk last week on my galaxy s* I had already had, I...My straight talk phone is broken. Been almost * weeks now. Last month I forgot, m...I seem to have forgotten the password to my straight talk voicemail.I've had straight talk for several months now & I've called from another phone be...Tried to port from ting to straight talk last week and still no change Yes I changed my AT&T phone over to straight talk and I, then, set up my voicemai...

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Straight Talk

Customer service issue

Reported by GetHuman3770174

Oct 15th, 2019 - 3 years ago

I have an issue with Straight Talk too

Not resolved

Seen by 6 customers so far

Similar issue to 12963 others

0 customers following this

Timeline

GetHuman3770174 started working on this issue

Oct 15th, 2019 5:19pm

GetHuman3770174 used the GetHuman Phone to get a rep from Straight Talk on the line without waiting on hold

Oct 15th, 2019 5:20pm

GetHuman3770174 did not talk with customer support

Oct 15th, 2019 5:20pm

GetHuman3770174 did not talk with customer support

Oct 15th, 2019 5:21pm