Last Sunday, my phone died so we tried to transfer my number to another phone. It woul...

GetHuman3411555's customer service issue with Straight Talk from August 2019

Help with my Straight Talk issue
The issue in GetHuman3411555's own words
Last Sunday, my phone died so we tried to transfer my number to another phone. It wouldn't take the sim card as it was older so we bought a flip phone at Walmart and asked for our * to be transferred to the flip phone. We though it was successful but found out yesterday that I didn't have my old number but a new number. So this morning, I called again and tried to get a representative. I ended up pressing the request a new * button to try to reach a human being and then it just went forward, said it would be a few minutes and my phone would start up again with a NEW number. Now, my phone after over * hours is still not in service with ANY number at all. I need help.*I want my pnone to work with my original * which is ***-***-****. The MEID * for this phone is ***************. Please give me my * back. It's only been a week since they messed it up the first time.

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Straight Talk

Customer service issue
Reported by GetHuman3411555
Aug 12th, 2019 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 11206 others
0 customers following this
Items needed
Phone number
Address on account
Name on account

Timeline

GetHuman3411555 started working on this issue
Aug 12th, 2019 4:15pm
GetHuman3411555 confirmed the issue is fixed. Hooray!
Aug 15th, 2019 4:42pm