I used the Straight Talk website to activate my phone and try to fill it. It went smoot...

GetHuman2811392's customer service issue with Straight Talk from April 2019

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The issue in GetHuman2811392's own words
I used the Straight Talk website to activate my phone and try to fill it. It went smoothly doing both things, but when I tried to send a text message it wouldn't go through and instead a pop-up came up saying I needed to install the BIP, or check my BIP, or something along those lines.*I tried googling what it meant and, according to Google, it has something to do with my Sim Card? However, my phone, which i bought from the North Walmart in Hanover, PA, did not come with a sim card at all?*On top of that, going into the settings of my phone, it says my phone number is ***-***-****, and yes, when I call the number, it takes me to my voice mail. I tried to activate my phone again and fill it again but both times the website said my phone was already active and full.*I'm not sure what else to do, my phone only works with WiFi currently, I bought unlimited data. *-Carter Vincent
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Straight Talk

Customer service issue
Reported by GetHuman2811392
Apr 25th, 2019 - 8 mos ago
I have an issue with Straight Talk too
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GetHuman2811392 started working on this issue
Apr 25th 10:44pm
GetHuman2811392 indicated the issue is not fixed yet.
Apr 26th 2:55am
GetHuman2811392 indicated the issue is not fixed yet.
Apr 26th 2:57am