Hi when i first had got my j* sky pro phone and like set everything up in the settings...

GetHuman1021983's customer service issue with Straight Talk from August 2018

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The issue in GetHuman1021983's own words
Hi when i first had got my j* sky pro phone and like set everything up in the settings i clicked update software through wifi by accident i have no access to wifi nor live anywhere near a place that does i live in the middle of nowhere my entite phone is starting to come apart cant listen to music for no more then a few mins and then it pauses by itself and its starting to do the same when i watch videos and so on is there anyway you could possibly change it from update phone software from wifi to data or is there a way i could reset it I've tried everything even looking at what other people did nothing hasn't work can you possibly reset it for me or is there like i way i could dail some numbers and force it to.
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Straight Talk

Customer service issue
Reported by GetHuman1021983
Aug 22nd, 2018 - a mon ago
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Seen by 6 customers so far
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GetHuman1021983 started working on this issue
Aug 22nd 6:29am