Hello my name is Lativia and I w was in your store yesterday and I am absolutely in lov...
GetHuman1189116's customer service issue with SteveMadden.com from September 2018
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The issue in GetHuman1189116's own words
Hello my name is Lativia and I w was in your store yesterday and I am absolutely in love with your shoes the Problem that I have with them is that I wear a size ** and your **’s are definitely NOT true to size in majority of your shoes and another problem that I have is that you don’t Carry any woman’s shoe over the size ** I feel that there should be a ** in every shoe in women’s to accommodate all foot sizes I was so hurt about that I was able to find * pair of shoes in my size but not the ones I really want and still I feel that I am pushing it. Please also note the customer service in the Aurendel Mall in Maryland is the absolute best the tried their best to find me a shoe that I liked and fit they deserve some kind of credit for that
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