A friend on steam sent me message that i he accidentally falsely accused me of illegal...

GetHuman4364160's customer service issue with Steam Software from February 2020

Help with my Steam Software issue
The issue in GetHuman4364160's own words
A friend on steam sent me message that i he accidentally falsely accused me of illegal purchases then refereed me to a valve employee. This employee then proceeded to go through some checks like my phone number which was set up wrong as that number was not mine anymore so i couldn't use that. then they tried to do it through email however i received * codes since i was trying to change my number so i sent him both however he responded after using one telling me it was wrong and then proceeded to ask for my discord which i gave to him. Then the employee whos name was mr. jager on steam added me and locked my account then proceeded to go through to say that we needed to make sure that the account is not stolen so we had to get my transaction history for steam. BUT my bank transactions were not enough so i had to make an account on a website called coinbase and then apparently once i transfer money to it he would be able to check that the card is a valid and used card or something like that. and he said that the transaction would be in progress so i could easily get my money back( which is false). He made me transfer £*** pounds to the account then he said that is not enough to verify it and that it was only verified to **% or something like that and that i needed to transfer *** more for it to work, money which * i don't have and at this point i realised it was a scam. so i tried to cancel the transactions but apparently you can't and the bitcoins on that site has already been moved to a different account.

GetHuman4364160 did not yet indicate what Steam Software should do to make this right.

How GetHuman4364160 fixed the problem

We are waiting for GetHuman4364160 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman4364160
Feb 15th, 2020 - 8 months ago
Seen by 4 customers so far
Similar issue to 10566 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman4364160 started working on this issue
Feb 15th 8:30pm
GetHuman4364160 indicated the issue is not fixed yet.
Feb 16th 7:21am
GetHuman4364160 indicated the issue is not fixed yet.
Feb 17th 10:07am
GetHuman4364160 confirmed the issue is fixed. Hooray!
Feb 19th 7:20pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies