A friend on steam sent me message that i he accidentally falsely accused me of illegal...

GetHuman4364160's customer service issue with Steam Software from February 2020

Help with my Steam Software issue
The issue in GetHuman4364160's own words
A friend on steam sent me message that i he accidentally falsely accused me of illegal purchases then refereed me to a valve employee. This employee then proceeded to go through some checks like my phone number which was set up wrong as that number was not mine anymore so i couldn't use that. then they tried to do it through email however i received * codes since i was trying to change my number so i sent him both however he responded after using one telling me it was wrong and then proceeded to ask for my discord which i gave to him. Then the employee whos name was mr. jager on steam added me and locked my account then proceeded to go through to say that we needed to make sure that the account is not stolen so we had to get my transaction history for steam. BUT my bank transactions were not enough so i had to make an account on a website called coinbase and then apparently once i transfer money to it he would be able to check that the card is a valid and used card or something like that. and he said that the transaction would be in progress so i could easily get my money back( which is false). He made me transfer £*** pounds to the account then he said that is not enough to verify it and that it was only verified to **% or something like that and that i needed to transfer *** more for it to work, money which * i don't have and at this point i realised it was a scam. so i tried to cancel the transactions but apparently you can't and the bitcoins on that site has already been moved to a different account.

GetHuman4364160 did not yet indicate what Steam Software should do to make this right.

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Steam Software

Customer service issue
Reported by GetHuman4364160
Feb 15th, 2020 - 8 months ago
Fixed
Seen by 4 customers so far
Similar issue to 10566 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman4364160 started working on this issue
Feb 15th 8:30pm
GetHuman4364160 indicated the issue is not fixed yet.
Feb 16th 7:21am
GetHuman4364160 indicated the issue is not fixed yet.
Feb 17th 10:07am
GetHuman4364160 confirmed the issue is fixed. Hooray!
Feb 19th 7:20pm

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