I bought this game called Hunt Showdown two days ago and didn't play it for more than a...

GetHuman-airmanra's Refund issue with Steam Software from December 2019

Help with my Steam Software issue
First: share to improve GetHuman-airmanra's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-airmanra's own words
I bought this game called Hunt Showdown two days ago and didn't play it for more than an hour because I had lost interest in it. When I went to refund it to my Mastercard, I was denied my refund because I had exceeded the * hour limit by and hour and ** minutes. The only reason I have that many hours is because I played the game back in **** for about an hour (Which I refunded) and played it on the free weekend on December **, ****. I had decided to buy it because I thought I would put hours into the game but I just can't because I lose interest in it very quickly. I requested a refund three different times but I get the same automated message. I have explained my situation every single time but it's like no one is reading my notes and just looks at my * hour and ** minute playtime. I just want help because this was a big purchase that I'm not even going to use. I feel as though my hours from the free weekend shouldn't count towards my total playtime and affect my chances at a refund.

GetHuman-airmanra did not yet indicate what Steam Software should do to make this right.

How GetHuman-airmanra fixed the problem

We are waiting for GetHuman-airmanra to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Refund issue
Reported by GetHuman-airmanra
Dec 28th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 9556 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-airmanra started working on this issue
Dec 28th, 2019 5:47pm
GetHuman-airmanra indicated the issue is not fixed yet.
Dec 28th, 2019 9:58pm