I was logged out of steam and cannot log back in. I tried logging into the steam app an...

GetHuman4160217's Hacked Account issue with Steam Software from December 2019

Help with my Steam Software issue
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Before contacting them, items GetHuman4160217 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4160217's own words
I was logged out of steam and cannot log back in. I tried logging into the steam app and website, but according to them my email (which I have been using for the past * years) is suddenly not associated to any account! Same thing happened to my Blizzard account so obviously I have been hacked. I change my password in all the accounts I own, but I can't do so for steam since apparently my account does not exist. My friends can confirm however that I'm still on their friends list and my account is still there.

GetHuman4160217 did not yet indicate what Steam Software should do to make this right.

How GetHuman4160217 fixed the problem

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How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
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Steam Software

Hacked Account issue
Reported by GetHuman4160217
Dec 27th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 9504 others
0 customers following this


GetHuman4160217 started working on this issue
Dec 27th, 2019 5:32pm
GetHuman4160217 indicated the issue is not fixed yet.
Dec 27th, 2019 11:39pm
GetHuman4160217 indicated the issue is not fixed yet.
Dec 28th, 2019 7:28pm