Before contacting them, items GetHuman-killeraw may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-killeraw's own words
To whom it may concern,**I am here to ask for a refund for the game, Just Cause *, as my experience was troublesome. At first, I believed my computer would be able to handle this title, given the system requirements listed on the page. This turned out to not be the case. When I booted up the game, I ran into a huge amount of dropped frames, even going as low as two frames per second. After a number of reboots of my computer and Steam itself, I was able to get the game somewhat playable. However, what truly made my experience worthy of a refund, was an issue that made the game unplayable* that being screen issues, not of my monitor, but of the games itself. The screen flashed an array of colors and also lagged the few frames I was able to see clearly. For a greater understanding, please look at the video I provided of my gameplay, found with the link provided at the bottom of this message. As mentioned before, I had to reboot my computer several times in an attempt to get the game working, but this was to no avail. This is why Steam shows over * hours of game time. I hope this description of my experience with Just Cause * has properly signified why I believe I deserve a full refund of $**.** USD to my Steam wallet. Video of my gameplay: https:**clips.twitch.tv*ConfidentAssiduousDugongRiPepperonis
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