I tried to buy black desert online cash. Using PayPal. According to steams website when...

GetHuman-cyberdud's customer service issue with Steam Software from December 2018

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The issue in GetHuman-cyberdud's own words
I tried to buy black desert online cash. Using PayPal. According to steams website when using PayPal it says you can review your purchase before you make it. Well that's wrong. After selecting the amount I wanted I could not figure out how to change my payment method. The system tried to charge my discover card * times which were both declined. But some how steam said the charge went through even thou I have evidence that it did not. I got credit on my steam account as if I paid it with my discover card. I tried A *rd time to pay with my debit card I finally figured out how to get steams website to actually log me into my PayPal account to make changes to my payment method, I changed to my Debit card and ok'ed * charge. **Well steam decided to charge my bank account without my authorization and it resulted in overdrafts. As of yesterday I'm ***.** overdrawn thanks to steam I want a refund of the * charges. Over $** each plus overdraft fees.

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Steam Software

Customer service issue
Reported by GetHuman-cyberdud
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5674 others
0 customers following this

Timeline

GetHuman-cyberdud started working on this issue
Dec 26th, 2018 4:38pm