I had bought rust on steam and tried to play it and the game is to demanding for my pc...

GetHuman1623990's customer service issue with Steam Software from November 2018

4429 similar
0 following
Help with my Steam Software issue
First: share to improve GetHuman1623990's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1623990's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1623990 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman1623990's own words
I had bought rust on steam and tried to play it and the game is to demanding for my pc so I can’t pla it and when I tried to refund it it said I had more than * hours of playtime which is true but that’s only because the game takes forever to load (it take ** minutes just to load on my pc) and then I would mess with the setting to try and see if it would work and it got to around ** hours then I tried * hour of playtime to see if I could handle all the lag and it’s unbearable so know it’s seems I’ve played for ** hours but all that is loading o the game and moving around settings cause you have to restart the game just to switch the graphics said an dlike I said it takes **-* hour just to boot up so please take my refund request into consideration
GetHuman1623990 did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman1623990 fixed the problem
We are waiting for GetHuman1623990 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1623990 fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman1623990
Nov 25th, 2018 - 10 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 3 customers so far
Similar issue to 4429 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1623990 started working on this issue
Nov 25th, 2018 11:13pm