Before contacting them, items GetHuman1623990 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman1623990's own words
I had bought rust on steam and tried to play it and the game is to demanding for my pc so I can’t pla it and when I tried to refund it it said I had more than * hours of playtime which is true but that’s only because the game takes forever to load (it take ** minutes just to load on my pc) and then I would mess with the setting to try and see if it would work and it got to around ** hours then I tried * hour of playtime to see if I could handle all the lag and it’s unbearable so know it’s seems I’ve played for ** hours but all that is loading o the game and moving around settings cause you have to restart the game just to switch the graphics said an dlike I said it takes **-* hour just to boot up so please take my refund request into consideration
GetHuman1623990 did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman1623990 fixed the problem
We are waiting for GetHuman1623990 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.