It's not letting me sign into my steam account with the correct information.

GetHuman-meftic's customer service issue with Steam Software from December 2018

4793 similar
0 following
Help with my Steam Software issue
First: share to improve GetHuman-meftic's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-meftic's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-meftic's own words
I was trying to log into steam ... Yesterday I was helping my little brother download a game on steam (Final Fantasy ** online) and afterwards we had to validate his account on a website called mog station which then had us log into his steam account. He had forgot his steam information so we ended up failing the log in a bunch of times. We finally after a few minutes got into the account for the verification code to access steam since it was opened on a new browser had sent a vitrification code to his email which we checked and wasn't able to find after multiple attempts. Afterwards we thought it might be an issue with the email itself so I changed the account email to under my own. I then changed the account password to my own so we wouldn't forget his log in. After I had did that, I tried again on the main website and it had also logged me out of steam on my steam desktop app. I kept trying to log in from the google chrome app and it would tell me "You've failed to log in recently, wait a little while" or something like that. So I tried to log in from the desktop app and it was telling me that the information I used was incorrect?? I know for a fact that it's not incorrect, I literally reset the password about *-* times now and it's still not working. I can't access any game, I can't reset the password to log in because I've already done that and it's not working. the account name is flamepython*. Please get back to me as soon as possible
This was frustrating because I'm on a home private network and I have to get verification on every single device I try to log into steam to.
I want you to email M*****@***.com on how I can get this fixed and asap.
I've been using steam for multiple years now and spend money on your games.
Account password reset, Email reset, waited ** hour to try logging in again.
I have an issue with Steam Software too
How GetHuman-meftic fixed the problem
We are waiting for GetHuman-meftic to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steam Software email you?
This email address isn't valid
Follow this issue
See how GetHuman-meftic fixes it.
This email address isn't valid

Steam Software

Steam desktop app and Google Chrome
Customer service issue
Reported by GetHuman-meftic
Dec 5th, 2018 - a mon ago
I have an issue with Steam Software too
Not resolved
Seen by 4 customers so far
Similar issue to 4793 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder
GetHuman-meftic started working on this issue
Dec 5th, 2018 4:17pm