I would want a refund for the PUBG that I bought. So the issue here is that I have open...

GetHuman-xjqiu's customer service issue with Steam Software from November 2018

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The issue in GetHuman-xjqiu's own words
I would want a refund for the PUBG that I bought. So the issue here is that I have opened my PUBG for over * hrs which exceeds the rules of steam itself. The time that it shows in the was * hours but then if I were to add the number of times I played in a game match it would not even reach an hour yet. The reason why my game reached * hours was because my friend told me to wait for him but I didn’t expect to wait for almost * hours which then would mean that after the time given I can’t refund the game anymore. So please I am really hoping that you guys can let me refund the game because I didnt really like the game. I really do hope that you guys can consider this request, it would help me a lot. Thank you!

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Steam Software

Customer service issue
Reported by GetHuman-xjqiu
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 3900 others
0 customers following this
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GetHuman-xjqiu started working on this issue
Nov 9th, 2018 2:29pm

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