This game doesn't work at all, all of the controls are in xbox controls such as LB RB A...

GetHuman815291's customer service issue with Steam Software from June 2018

Help with my Steam Software issue
This game doesn't work at all, all of the controls are in xbox controls such as LB RB A B, this wasn't mentioned when I bought the game and I'd like to request a refund, I've requested a refund multiple times for different issues but since the game is actually broken and it wasn't listed anywhere on the page that the controls are in xbox language I believe this one should be granted.**As you can see I only have * playing hours, I didn't even play any of those because I downloaded the game while I was sleeping and had the little box checked to start the game when the download was finished.**Please help me out by giving me a refund on this broken game, thank you very much.**As I said, I never even pla*** the game, I understand it has * hours of playtime but if you actually read what I typed I didn't even play it.
I trust that Steam Software will make this right and come up with a resolution that is fair.
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Steam Software

Customer service issue
Reported by GetHuman815291
Jun 24th, 2018 - 2 mons ago
I have an issue with Steam Software too
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Seen by 4 customers so far
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GetHuman815291 started working on this issue
Jun 24th 9:16am
GetHuman815291 indicated the issue is not fixed yet.
Jun 24th 10:49am