Hi there! Okay so here is my issue. I purchased a product or game by the name of “Hunt...

GetHuman849838's customer service issue with Steam Software from July 2018

17 views | 1105 similar | 0 following
Help with my Steam Software issue
GetHuman849838's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman849838's own words
Hi there! Okay so here is my issue. I purchased a product or game by the name of “Hunt: Showdown” yesterday (July *, ****) @ *:** p.m. I played for approx. ** minutes, and realized I wanted a refund because of frame rate issues. What’s happening though is apparently the game comes with a test server. Well back in February, the game was in alpha development, and the game was given to me to test for free. I played about * hours and then the testing came to an end. “Hunt” soon fully released, and could no longer be played unless bought, at which point I had already uninstalled the alpha version anyways. So the * hours of alpha testing I’m assuming was transferred over as “test server hours”? But that was months before my purchase of $**.**, and once I purchased the game fully to see if the game had progressed in terms of optimization after a full release, it hadn’t for me. So I would like a refund if possible after only playing an hour after purchase. Thank you so much in advance! Have a great day!

GetHuman849838 did not yet indicate what Steam Software should do to make this right.

How GetHuman849838 fixed the problem

We are waiting for GetHuman849838 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
What Do I Do If My Steam Game Isn't Launching?How Do I Delete My Steam Software Account?How Do I Recover My Steam Software Account?What Do I Do If My Steam Card Was Lost or Stolen?How Do I Get a Refund in Steam?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman849838 fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman849838
Jul 4th, 2018 - 5 years ago
Seen by 17 customers so far
Similar issue to 1105 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman849838 started working on this issue
Jul 4th, 2018 9:04pm
GetHuman849838 indicated the issue is not fixed yet.
Jul 6th, 2018 12:48am