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I took my family to steak and shake in monroe st in toledo, ohio. We order over ** dollars of food. I told my waitress that the food was wrong and she said they were not willing to fix it. The food that was made right was cold and nasty. None of the food was good and the customer service was horrible. I would like a refund because my family didnt get to eat and i am out ** dollars. Very upset and disappointed.
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