May **, ****.**I filled out the application yesterday for a one year subscription to St...

GetHuman-adeletay's Cancel Service issue with Starz from May 2020

Help with my Starz issue
Before contacting them, items GetHuman-adeletay may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-adeletay's own words
May **, ****.**I filled out the application yesterday for a one year subscription to Starz (*********). I paid the total annual fee with my visa in order to get the extra discount. I did this yesterday and I want to cancel effective immediately. I cannot login because it will not take my password so I'm unable to activate my account. I have not been able to change my password as there is no code * that has been sent to my email. The wait is over ** min for a live customer rep. It has become too stressful for me. As an eighty year old senior, I know I will be having issues in the future. I don't think you will be able to resolve these issues for me without added stress. Please send me a cancellation confirmation * asap. I will have to order another tier on my subscription at Spectrum.*Thx, Robert Taylor (***) ***-****

GetHuman-adeletay did not yet indicate what Starz should do to make this right.

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Starz

Cancel Service issue
Reported by GetHuman-adeletay
May 19th, 2020 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 1563 others
0 customers following this

Timeline

GetHuman-adeletay started working on this issue
May 19th, 2020 1:54am
GetHuman-adeletay shared this issue with followers on Twitter
May 19th, 2020 1:55am

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