I got on the series just fine, and pressed start, a trailer played, and finished. Than...

GetHuman4380872's customer service issue with Starz from February 2020

Help with my Starz issue
The issue in GetHuman4380872's own words
I got on the series just fine, and pressed start, a trailer played, and finished. Than, I waited for the movie to start, but all that happen...a little square widgets center kept turning, I mean endlessly. Tried watching previous episodes, same thing happened?**Just started STARZ * or * days ago, and wanted the $*. Dollars for * months, but, that didn’t happen? Went straight to $*.** a month. Noticed I was charged another $*.**? For what?**Now, I can’t even watch the series episodes, nor the Movies on STARZ. What am I paying for?**I don’t deserve this! It’s not worth all the time lost, on trying to figure out an unresolvable problem.**I watch anything on STARZ App, of course the only smart thing to do is remove the app, and cancel service.**Irene.

GetHuman4380872 did not yet indicate what Starz should do to make this right.

How GetHuman4380872 fixed the problem
I actually didn’t fit it. I had a CAC Meeting, at Century Sheriff Station to attend. While I was gone, my daughter and her husband stopped by, and since they are also fans of the Outlander, they must have tried to watch the series. When, I arrived home, they were leaving. Once I settled in, I turned on the TV, and tried STARZ again, and it worked?*“Sorry Guys”, just a small miracle.
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Starz

Customer service issue
Reported by GetHuman4380872
Feb 20th, 2020 - 8 months ago
Fixed
GetHuman4380872 shared how to fix
Seen by 8 customers so far
Similar issue to 978 others
0 customers following this
Items needed
Name on the account
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Timeline

GetHuman4380872 started working on this issue
Feb 20th 9:25pm
GetHuman4380872 confirmed the issue is fixed. Hooray!
Feb 21st 6:51am
GetHuman4380872 confirmed the issue is fixed. Hooray!
Feb 21st 7:35am

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