In March,****, I made a double payment of ***** for Basic bouquet mistakenly thinking t...

GetHuman-hsunny's customer service issue with Star Telegram from June 2020

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The issue in GetHuman-hsunny's own words
In March,****, I made a double payment of ***** for Basic bouquet mistakenly thinking the first payment wasn't successful. I waited till the expiration of the subscription so that it will continue into the next month as such I didn't bother to complain. That didn't happen as I had to pay again* meaning my ***** is still with Startimes unaccounted for. *Now,today,*st June,****, I made a payment of ***** which was deducted from my account but the subscription failed. Please,how can I get a refund of my money or get the subscription activated and my exctra ***** paid in March be refunded.*Acct name: Haruna Sunday*Thank you.

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Star Telegram

Customer service issue
Reported by GetHuman-hsunny
Jun 1st, 2020 - 8 months ago
I have an issue with Star Telegram too
Not resolved
Seen by 4 customers so far
Similar issue to 290 others
0 customers following this

Timeline

GetHuman-hsunny started working on this issue
Jun 1st, 2020 6:28pm
GetHuman-hsunny indicated the issue is not fixed yet.
Jun 2nd, 2020 12:04am