I placed an order on Thursday ****** - was supposed to be delivered before *pm Friday...

GetHuman1922459's customer service issue with Staples from January 2019

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The issue in GetHuman1922459's own words
I placed an order on Thursday ****** - was supposed to be delivered before *pm Friday ****** - they sat on even attempting to deliver the stuff until ***PM - OUR OFFICE CLOSES @ *PM ON FRIDAYS?! They allegedly had it on the truck as early as ***AM Friday. They did not even place it on the truck again until ***AM yesterday and sat on delivering it until ***PM yesterday - OUR OFFICE CLOSES @ ***PM MONDAY THRU THURSDAY?! We are in dire need of our stuff and we pay our bills promptly. I spoke to * supervisors yesterday and they have not kept their word about calling me back or e-mailing me regarding getting this expedited. I want our order (Order ***********) IMMEDIATELY delivered by UPS no later than *PM today (******) and a significant credit placed on our account (customer ***********) and to stop using Capstone Logistics as a subcontractor regarding our orders. Thank you.
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Staples

Customer service issue
Reported by GetHuman1922459
Jan 8th, 2019 - a mon ago
I have an issue with Staples too
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Seen by 5 customers so far
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Timeline
GetHuman1922459 started working on this issue
Jan 8th 2:57pm