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Staples Rewards Customer FAQ

Top Answers & How-to Guides

What is Staples Rewards's Phone Number?

The question we are asked most often is about how to talk to Staples Rewards customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What happens to my Staples Rewards if I return an item?

If you return an item for which you earned Staples Rewards, the reward amount associated with that specific item will be deducted from...
Ask any question you have about Staples Rewards customer service, get an answer now.

Overview

What is Staples Rewards?

Staples Rewards is a customer loyalty program provided by Staples, the renowned office supply retailer. It offers exclusive benefits,...

What are the benefits of being a Staples Rewards member?

As a Staples Rewards member, you unlock an array of exclusive benefits. Firstly, you earn 2% back in rewards on every purchase made...

Redemptions

How does Staples Rewards work?

Staples Rewards is a loyalty program that offers various benefits to its members. To join, simply sign up in-store or online. Eligible...

Can I use my Staples Rewards online?

Yes, you can absolutely use your Staples Rewards online. We understand the convenience and flexibility online shopping offers, so we...

What happens to my Staples Rewards if I return an item?

If you return an item for which you earned Staples Rewards, the reward amount associated with that specific item will be deducted from...

Expiration

When do my Staples Rewards expire?

Your Staples Rewards will expire if there is no activity on your account for a consecutive 12-month period. Activity includes making...

Earn Points

Can I earn Staples Rewards on purchases made with a gift card?

Yes, customers can earn Staples Rewards on purchases made with a gift card. When a customer uses a gift card to make a purchase, they...

Can I earn Staples Rewards on all products?

Yes, you can earn Staples Rewards on most products available at Staples. However, there are a few exclusions such as postage stamps,...

Help me with my Staples Rewards customer service issue

Ask any question you have about Staples Rewards customer service. We will do our best to get you answers right away.
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