We manage two sites through Squarespace. When I go to squarespace right now there is su...

GetHuman3764967's customer service issue with Squarespace.com from October 2019

Help with my Squarespace.com issue
The issue in GetHuman3764967's own words
We manage two sites through Squarespace. When I go to squarespace right now there is suddenly no longer an option to login anywhere. I routed through several different pages to get to a login and then still cannot get to the page that allows me into our websites to work on them. *I also need help with rerouting a domain we own that currently links to one of our websites. I need to unlink it and build a landing page for that domain name with clickable links for users to click to take them to different sites. *We have:*www.heritagehomesanddesigns.com*www.outofashesministries.com*www.lorigano.com**www.lorigano.com currently routes people straight to www.outofashesministries.com. I need to remove that link so I can create a landing page with an option to click to take them either to Heritage or to Out of Ashes. I don’t know how to unlink the domain.

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Squarespace.com

Customer service issue
Reported by GetHuman3764967
Oct 14th, 2019 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 1828 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman3764967 started working on this issue
Oct 14th, 2019 8:34pm
GetHuman3764967 confirmed the issue is fixed. Hooray!
Oct 14th, 2019 8:36pm

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