There are two unauthorized charges from SQUARESPACE in the amounts of $** (******) and...

GetHuman1343406's customer service issue with Squarespace.com from October 2018

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The issue in GetHuman1343406's own words
There are two unauthorized charges from SQUARESPACE in the amounts of $** (******) and $*** (*******) on my credit card, xxxx****. *Last year @ same dates my daughter, Erin Prapas, used this card to set up account for my consulting practice, https:**www.jrnenvironhealthsciences.expert* , which is still operational. I have never received and correspondence from SQUARESPACE since that time regarding terms of account. It was my understanding the authorized charges of $** and $*** charged to the same card at that time were for registering the url, and set up of the account. *If these are recurring charges, I need an explanation. I personally never received an invoice. If recurring, why is there a $*** charge rather than $*** as last year?* Since payment is due on my card tomorrow, I going to dispute the $*** charge until I have a satisfactory explanation from you. I assume by approving the $**, my website, still under construction, will continue to be accessible. *Please advise asap. *Thank you,*John Nuckols******@***.com*ph (***)***-****
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Squarespace.com

Customer service issue
Reported by GetHuman1343406
Oct 14th, 2018 - 2 mons ago
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GetHuman1343406 started working on this issue
Oct 14th 4:44pm