**-**-** between * pm to **:**pm I swiped customer card then we saw it is wrong amount...

GetHuman-mifta's customer service issue with Square from October 2018

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The issue in GetHuman-mifta's own words
**-**-** between * pm to **:**pm I swiped customer card then we saw it is wrong amount that mean the Wright amount was $**.** but when swipe the card mistekly was * thousand, one hundred and something dollars. So we saw it is wrong I cancel the transaction before she ( customer ) sign and confirm ( by pressing continues ( done) ) i.e I hit sign x then discard. After all this done the customer start complaining and she said you charge me you charge me it is not cancel finally she call police on me then the police gave her case number. Now my point did the square charge her or not , the transaction is cancel or not . For more information how can I reach Guys by phone number. It's very important to me I need the answer as much as you can fast please please please

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Square

Customer service issue
Reported by GetHuman-mifta
Oct 15th, 2018 - 4 years ago
I have an issue with Square too
Fixed
Seen by 14 customers so far
Similar issue to 3740 others
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Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address

Timeline

GetHuman-mifta started working on this issue
Oct 15th, 2018 5:54am
GetHuman-mifta confirmed the issue is fixed. Hooray!
Oct 16th, 2018 6:25am

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