I reported yesterday that my card was double charged on a transaction days apart of eac...

GetHuman836191's customer service issue with Square from July 2018

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The issue in GetHuman836191's own words
I reported yesterday that my card was double charged on a transaction days apart of each other once on **** then again on **** when there should not have been that extra transaction on **** made to "Overcomers Through Christ Ministries". Now I find out the same thing happened to my wife cash app card on the same dates also also, so yesterday after I submitted my complaint the matter was resolved within about two hours, but when I sent my wife complaint & information to the email: *****@***.com *Using the subject line *Unauthorized Transaction* the same as I had submitted with my claim along with all of her cash app information attached from her email address (*****@***.com) there have been no resolutions made. So I hope someone will contact her immediately to resolve her issuse.*Twanda Daymon***********
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Square

Customer service issue
Reported by GetHuman836191
Jul 1st, 2018 - a yr ago
I have an issue with Square too
Not resolved
Seen by 3 customers so far
Similar issue to 1127 others
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Timeline
GetHuman836191 started working on this issue
Jul 1st, 2018 1:43pm