August **th Patricia Parks sent $*** to my cash app. It shows that I have received it b...

GetHuman3451395's Trouble Receiving a Payment issue with Square Cash from August 2019

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The issue in GetHuman3451395's own words
August **th Patricia Parks sent $*** to my cash app. It shows that I have received it but it hasn’t shown up in my bank account. I called my bank and they said it isn’t there. **My mom recently called and everything looks correct on her end.This is the text she received.*Hi Patricia,**Good Day! Eric here from Cash App. Thanks for writing in. Not being able confirm a payment can be frustrating and I totally understand that. No worries, let me see what I can do to help.**After taking a closer look at your account, I can confirm these funds were successfully delivered to your recipient’s Cash app.**I can also verify that they were able to make another payment to a recipient.**If they’re having trouble locating the deposit on their bank statement, please have them contact us directly. You can also provide their email address, and we’d be happy to reach out to them.**I’ll keep an eye out for a reply! Let me know when you have any further questions. I'd be happy to assist!**Sincerely,**Eric*Cash Support****ref:***DE*Y*ru.*****L*M*X*n:ref

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Square Cash

Trouble Receiving a Payment issue
Reported by GetHuman3451395
Aug 19th, 2019 - a year ago
Not resolved
Seen by 23 customers so far
Similar issue to 15441 others
0 customers following this

Timeline

GetHuman3451395 started working on this issue
Aug 19th, 2019 11:20pm
GetHuman3451395 indicated the issue is not fixed yet.
Aug 20th, 2019 2:21pm
GetHuman3451395 indicated the issue is not fixed yet.
Aug 20th, 2019 2:21pm
GetHuman3451395 indicated the issue is not fixed yet.
Aug 20th, 2019 2:23pm

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