Please refund this**It's been ** days**I need this today**Please please**Call me...

GetHuman-nufinanc's customer service issue with Square Cash from November 2018

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The issue in GetHuman-nufinanc's own words
Please refund this**It's been ** days**I need this today**Please please**Call me ************---------- Forwarded message ---------*From: The NuFinancial Consortium ******@***.com**Date: Fri, Nov **, ****, **:** AM*Subject: Re: Merchant Refunds*To: Cash Support ******@***.com****Thank you!!**The merchant is DArmani. A screen shot is attached.**The transaction date is July **, ******The transaction amount is ****.****The reason for the dispute: I purchased the suit. They wanted to do alterations. I was unable to do a fitting at the time. I was instructed to leave the suit at the store. *The store went out of business. They still have my suit. I never received the merchandise. At this point, I don't have the suit.***I attempted to contact the merchant by returning to the store in early August. response They just were shut down. *******On Thu, Nov **, ****, *:** PM Cash Support ******@***.com wrote:*Hey Elvin,**This is Aubrey with Cash app support. It was a pleasure speaking with you today and I'm truly sorry for the unfortunate circumstances!**I’ve forwarded your email to the appropriate team and they will be able to help you further. Please note that initial claim disputes can take up to ** business days to review. In the meantime, please respond with the following information regarding the transaction(s) you would like to dispute:**Merchant*Recipient Name:*Transaction Date:*Transaction Amount:*Reason for Dispute:*Date(s) you contacted the Merchant*Recipient:*Merchant*Recipient’s response and resolution:*Method used to contact Merchant*Recipient (email, phone, social media, etc.):*Your continued patience is much appreciated and should you need any further information or assistance, please do not hesitate to contact me. I will be sure to lookout for your reply.**Aubrey*Cash Support**ref:***DE*Y*ru.*****L*B**N*:ref

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Square Cash

Customer service issue
Reported by GetHuman-nufinanc
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 8783 others
0 customers following this


GetHuman-nufinanc started working on this issue
Nov 27th, 2018 12:06am

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