Please refund this**It's been ** days**I need this today**Please please**Call me...

GetHuman-nufinanc's customer service issue with Square Cash from November 2018

2 views
 | 
8783 similar
 | 
0 following
Help with my Square Cash issue
First: share to improve GetHuman-nufinanc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nufinanc's next move: go to the Square Cash help center.
Square Cash doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nufinanc will want to follow the link below to head to their help center. We will check on GetHuman-nufinanc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nufinanc may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-nufinanc's own words
Please refund this**It's been ** days**I need this today**Please please**Call me ************---------- Forwarded message ---------*From: The NuFinancial Consortium ******@***.com**Date: Fri, Nov **, ****, **:** AM*Subject: Re: Merchant Refunds*To: Cash Support ******@***.com****Thank you!!**The merchant is DArmani. A screen shot is attached.**The transaction date is July **, ******The transaction amount is ****.****The reason for the dispute: I purchased the suit. They wanted to do alterations. I was unable to do a fitting at the time. I was instructed to leave the suit at the store. *The store went out of business. They still have my suit. I never received the merchandise. At this point, I don't have the suit.***I attempted to contact the merchant by returning to the store in early August. response They just were shut down. *******On Thu, Nov **, ****, *:** PM Cash Support ******@***.com wrote:*Hey Elvin,**This is Aubrey with Cash app support. It was a pleasure speaking with you today and I'm truly sorry for the unfortunate circumstances!**I’ve forwarded your email to the appropriate team and they will be able to help you further. Please note that initial claim disputes can take up to ** business days to review. In the meantime, please respond with the following information regarding the transaction(s) you would like to dispute:**Merchant*Recipient Name:*Transaction Date:*Transaction Amount:*Reason for Dispute:*Date(s) you contacted the Merchant*Recipient:*Merchant*Recipient’s response and resolution:*Method used to contact Merchant*Recipient (email, phone, social media, etc.):*Your continued patience is much appreciated and should you need any further information or assistance, please do not hesitate to contact me. I will be sure to lookout for your reply.**Aubrey*Cash Support**ref:***DE*Y*ru.*****L*B**N*:ref
GetHuman-nufinanc did not yet indicate what Square Cash should do to make this right.
I have an issue with Square Cash too
How GetHuman-nufinanc fixed the problem
We are waiting for GetHuman-nufinanc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Square Cash's attention and get better help faster. Tap below to get started.
Having Square Cash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nufinanc fixes it.
This email address isn't valid

Square Cash

Customer service issue
Reported by GetHuman-nufinanc
Nov 27th, 2018 - 9 mons ago
I have an issue with Square Cash too
Not resolved
Seen by 2 customers so far
Similar issue to 8783 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nufinanc started working on this issue
Nov 27th, 2018 12:06am