This is mookcake* at *********** *This is not about a transaction this is about adding...

This is mookcake* at *********** *This is not about a transaction this is about adding cash to my cash card which I haven't been able to do since I got the card and it's frustrating to say the least the card I'm using is supported and it still won't allow me to add cash but what makes the least sense is that I am able to send and receive funds most of the time until tues. when I attempted to send my friend some money and it was canceled "for my protection" I have sent and received funds from this person b* and still it did the same thing *x on both of my cards I had attempted to use so my main problem is that I am unable to add cash from my card but when I asked my boyfriend to let me attempt to add using his card it worked so it just doesn't make sense that I can use another debit card but I can't use my own even tho it is a supported debit card id like to be able to add cash to this card because otherwise it's a worthless peice of garbage taking up space in my wallet