I have called five times over the past month and have just been lied to each and every...

GetHuman-jbeales's customer service issue with Sprint from October 2018

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The issue in GetHuman-jbeales's own words
I have called five times over the past month and have just been lied to each and every time. I have recently moved and have zero service at my new house and wish to cancel service. I have two phones that have been sitting in their boxes, completely useless for a month. Two of your reps have told me that they've opened cases for the issue and I should hear from someone in *-* business days. I have never heard from anyone and the last time I called, I was told by a "supervisor" that the first case was made up and never created. This "supervisor" also claimed to open a case and said he would follow up two days ago to make sure the issue had been resolved. **Sprint's customer service has been a complete disappointment and I will be sure to make my frustrations known in every place I can write a review unless this is resolved promptly by someone with enough integrity to be honest with me.

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Customer service issue
Reported by GetHuman-jbeales
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 3262 others
0 customers following this


GetHuman-jbeales started working on this issue
Oct 12th, 2018 1:04pm
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Oct 12th, 2018 1:05pm

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