Where is your reply? This is really a stupid way to do business!!!!!!!!

GetHuman-johnke's customer service issue with Sprint from July 2018

7 views | 1501 similar | 0 following
Help with my Sprint issue
First: share to improve GetHuman-johnke's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-johnke to get a Sprint rep on the line!
Always use the GetHuman Phone to call Sprint. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-johnke may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-johnke's own words
Hi I just called this number at the direction of sprint customer service for activating International calls for another phone :**.***.***.****.....The phone I want activated for International calls for * days starting today is:****.***.**** I called from a home land line phone: ***.***.****. There was no person but a recording that said your service is now active. I do not want sprint on my house phone I already have a carrier.*I want the cell * ***.***.**** to be activated for international calls and my daughter is having trouble with the app. Can you call her and walk her through the process on her phone. She is in the air right now heading for Jamaica. Advise and thank you. You can speak with Janice or Erin when you call.*John Kelley

GetHuman-johnke did not yet indicate what Sprint should do to make this right.

How GetHuman-johnke fixed the problem

We are waiting for GetHuman-johnke to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-johnke fixes it.
This email address isn't valid

Sprint

Customer service issue
Reported by GetHuman-johnke
Jul 23rd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1501 others
0 customers following this

Timeline

GetHuman-johnke started working on this issue
Jul 23rd, 2018 2:39pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies