I tried to get on your website because it's asking me questions I know nothing about yo...

GetHuman649816's customer service issue with Sprint from May 2018

3 views | 1743 similar | 0 following
Help with my Sprint issue
First: share to improve GetHuman649816's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Sprint help.
The issue in GetHuman649816's own words
I tried to get on your website because it's asking me questions I know nothing about you took money out of my account that I never gave permission for apparently my internet was hacked somehow my car was being used and you're not the only people that has been happening to I contacted my bank I canceled my card and I want to figure out how y'all can put my money back on my card or I can have my bank call you and we can do it that way I don't even know who you people are I'm on disability I can't afford to pay anything on the internet and yesterday I went to take my service dog to the vet and I couldn't even pay for it because there was money taken off my card that wasn't supposed to be so please get ahold of me right away thank you

GetHuman649816 did not yet indicate what Sprint should do to make this right.

I have an issue with Sprint too
How GetHuman649816 fixed the problem

We are waiting for GetHuman649816 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Sprint customer problems.
How Do I Switch My Phone Number to Sprint?How Do I Manage My Monthly Mobile Data Usage with Sprint?How Do I Report a Problem with My Sprint Internet Service?How Do I Contact Sprint Customer Service?How Do I Report a Problem with My Sprint Wireless / Mobile Phone?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I can’t get on the Sprint website. I’m do for an update but can’t get on Sprint’s...Need yo unlock device that was previously on sprint networkI talked to a Sprint representative on ******* about switching to Sprint. Was tol...
FIX: I went to the Sprint store the next day,and was told he couldn't help me beca..."After performing the sprint update, I keep getting this window that keeps asking...I need to discuss my sprint bill. I have questions about my bill and charges that...I wanted to know my sprint pin*I want to know WHY...Sprint sent a **.** bill (which I never got or was contacted...My identity was stolen I never asked for an account w sprintSprint website says my Pixel * XL can't be activated on Sprint, even though this...OMADM**Please contact sprint to unlock your device
Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman649816 fixes it.
This email address isn't valid

Sprint

Customer service issue
Reported by GetHuman649816
May 2nd, 2018 - 3 years ago
I have an issue with Sprint too
Not resolved
Seen by 3 customers so far
Similar issue to 1743 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Account number
Account PIN
Account email
Service address
Name
IMEI number

Timeline

GetHuman649816 started working on this issue
May 2nd, 2018 4:21pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers