I live in Eldorado I'll. I saw your commercial and was impressed by your service offers...

GetHuman3594100's customer service issue with Sprint Corporate Care from September 2019

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The issue in GetHuman3594100's own words
I live in Eldorado I'll. I saw your commercial and was impressed by your service offers and decided to sign up.i called Sprint and the agent told me to go to Evansville to complete order.*. I am disabled and mobility is a problem for me. I was disheartened but determined to gain your service .so after ***mile round trip you can imagine my discord, when they only provided me another corporate number to call.i returned home called and order was placed and I was thrilled untill my preassigned Evansville number became a problem.my area code is *****,in this area my phone cuts out .I have dropped calls and data is eaten up at a outrageous rate.coverage here in Eldorado is non-existent.i have tried to resolve this many times only to be redirected and hung up on.*I have paid in excess of ***.** and this being said even tho I had no service.i rely on my phone due to my disability for almost everything including emergency.the problem is still unresolved,I am now informed this err is my fault because bill is overdue.that may be the case but I would like to know if you can help me with this being as I cannot seem to make anyone understand the plight of my situation.i would gladly return the lgq***alblk kit to you as I have told many of your customer service people.i would greatly appreciate a refund for amounts I have paid to your company. My account number is *********. This money will help me offset the incurred extra costs I have from being without a working phone and data.my disability insurance only allows me a set number of hours for care giver,I had to personally pay out of pocket to have care giver run errands I normally would do over phone.i also have had to pay milage and gas for there service.*I tried once again to call for assistance with this matter today.my advocate was on hold over a hour during this call,only to be told it was my fault told she would be transferred and hung up on . I'm very unhappy with the way this is going.sprint boasts *** percent satisfaction guaranteed. I am not satisfied, please return my money.*Robert rich***** Beasley St*Eldorado,I'll ***** *****The email provided belong to my advocate*Leitha vaughn**** *** **********@***.com*Where you can reach because I have no access to these services at this time.**Thank you for your prompt attention.sincerly*Robert rich************** I was advised to call corporate. I received a Evansville number

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Sprint Corporate Care

Customer service issue
Reported by GetHuman3594100
Sep 16th, 2019 - a year ago
Not resolved
Seen by 28 customers so far
Similar issue to 2673 others
0 customers following this

Timeline

GetHuman3594100 started working on this issue
Sep 16th, 2019 12:11am

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