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The issue in GetHuman1665845's own words
I was offered the Iphone xs mad for free with an eligible IPhone Trade in* when I called to set up they said there was no such offer. I filed a case * complaint and sprint promised to investigate and get back with me in *-* business days*They did no such thing. I file another complaint and again they promised to get back with me in *-* putting a "priority" on this complaint. * days later they canceled and closed the case . with out even one phone call, text, VM, NOTHING!* This Issue is still ongoing. Have spoken with Sprint today going over * hours. Speaking with * different agents. Being hung up twice. ( with promises to call me back should that happen, They did not call back.)
GetHuman1665845 did not yet indicate what Sprint Corporate Care should do to make this right.
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