I need help resolving sprint holding my phone hostage for *-* days after I paid off my...
GetHuman1643117's customer service issue with Sprint Corporate Care from November 2018
10 views | 1444 similar | 0 following
Help with my Sprint Corporate Care issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Sprint Corporate Care help.
First: share to improve GetHuman1643117's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1643117 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman1643117's own words
I need help resolving sprint holding my phone hostage for *-* days after I paid off my phone and paid off my monthly bill. I have changed services to another provider after almost ** yrs with Sprint. I and my daughter both talked to about * different Sprint workers and supervisors and keep getting the run around-no resolution. People were also rude, some hug up on us. So I am stuck with sprint service on my phone they say for **-** hrs because they will not release my paid off phone. I have switched over to T-Mobile * days ago which I am now paying for as my new service and I'm sure Sprint will charge me for those days they are holding my phone hostage as well. Can you please please help me get my Sprint phone unlocked ***-***-****? Cindy Heard
GetHuman1643117 did not yet indicate what Sprint Corporate Care should do to make this right.
I have an issue with Sprint Corporate Care too
How GetHuman1643117 fixed the problem
We are waiting for GetHuman1643117 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.