I need help resolving sprint holding my phone hostage for *-* days after I paid off my...

GetHuman1643117's customer service issue with Sprint Corporate Care from November 2018

10 views | 1444 similar | 0 following
Help with my Sprint Corporate Care issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Sprint Corporate Care help.
First: share to improve GetHuman1643117's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1643117 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman1643117's own words
I need help resolving sprint holding my phone hostage for *-* days after I paid off my phone and paid off my monthly bill. I have changed services to another provider after almost ** yrs with Sprint. I and my daughter both talked to about * different Sprint workers and supervisors and keep getting the run around-no resolution. People were also rude, some hug up on us. So I am stuck with sprint service on my phone they say for **-** hrs because they will not release my paid off phone. I have switched over to T-Mobile * days ago which I am now paying for as my new service and I'm sure Sprint will charge me for those days they are holding my phone hostage as well. Can you please please help me get my Sprint phone unlocked ***-***-****? Cindy Heard

GetHuman1643117 did not yet indicate what Sprint Corporate Care should do to make this right.

How GetHuman1643117 fixed the problem

We are waiting for GetHuman1643117 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1643117 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman1643117
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1444 others
0 customers following this

Timeline

GetHuman1643117 started working on this issue
Nov 28th, 2018 4:19am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers