I need help resolving sprint holding my phone hostage for *-* days after I paid off my...

GetHuman1643117's customer service issue with Sprint Corporate Care from November 2018

18 views | 1444 similar | 0 following
Help with my Sprint Corporate Care issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Sprint Corporate Care help.
First: share to improve GetHuman1643117's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1643117 may need:
Account phone number, IMEI number, Account PIN, Account Service Address, and Account Email
The issue in GetHuman1643117's own words
I need help resolving sprint holding my phone hostage for *-* days after I paid off my phone and paid off my monthly bill. I have changed services to another provider after almost ** yrs with Sprint. I and my daughter both talked to about * different Sprint workers and supervisors and keep getting the run around-no resolution. People were also rude, some hug up on us. So I am stuck with sprint service on my phone they say for **-** hrs because they will not release my paid off phone. I have switched over to T-Mobile * days ago which I am now paying for as my new service and I'm sure Sprint will charge me for those days they are holding my phone hostage as well. Can you please please help me get my Sprint phone unlocked ***-***-****? Cindy Heard

GetHuman1643117 did not yet indicate what Sprint Corporate Care should do to make this right.

I have an issue with Sprint Corporate Care too
How GetHuman1643117 fixed the problem

We are waiting for GetHuman1643117 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
was mailed wrong phone. was told by sprint customer service to go to corporate sp...Yahoo page is not working right.**********.Its iPhone **!Yahoo page not working right!On Google my email address is *****@***.comWe have been with NEXTEL*Sprint for ** years! I originally went into NEXTEL in La...I've been on the phone with Sprint for the last hour. I spoke with * different re...I ordered a iphone knline and it is going to the wrong location. Yes that is my...I started service April **,****. I am leasing * Galaxy S* with the $** monthly pl...Lack of Customer service and knowledge at your store **** S Texas * Ste *, Housto...
Do you have a customer issue as well?
We can help you get Sprint Corporate Care's attention and get better help faster. Tap below to get started.
Having Sprint Corporate Care issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1643117 fixes it.
This email address isn't valid

Sprint Corporate Care

Customer service issue
Reported by GetHuman1643117
Nov 28th, 2018 - 4 years ago
I have an issue with Sprint Corporate Care too
Not resolved
Seen by 18 customers so far
Similar issue to 1444 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman1643117 started working on this issue
Nov 28th, 2018 4:19am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies