I upgraded my phone to the X's and discovered I had several promotions available. I sat...

GetHuman-velenc's customer service issue with Sprint Corporate Care from November 2018

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The issue in GetHuman-velenc's own words
I upgraded my phone to the X's and discovered I had several promotions available. I sat with the manager for well over an hour to reduce my bill and I have yet to see the reduction and in fact my bill went up $***. I tried to rectify the bill twice by going back to the store, the first time the gentleman Mark couldn't figure out the issue, team second time I went to speak directly to the manager that set up the account only to wait * hours and not get serviced! I would like to see my account become the $*** that it's suppose to be. I have bee a Sprint customer sine there was a Sprint. I'm not very happy with this service and question whether Sprint I will continue with this service. Thank you for your time. Hoping for a resolution. I can be reached by phone at ***-***-**** Sincerely a dedicated customer, Velencia Smith
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Sprint Corporate Care

Customer service issue
Reported by GetHuman-velenc
Nov 2nd, 2018 - 2 mons ago
I have an issue with Sprint Corporate Care too
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Seen by 5 customers so far
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GetHuman-velenc started working on this issue
Nov 2nd 11:09pm